Response Codes

Code

Description

00

Successful approval/completion

01

Refer to card issuer

02

Refer to card issuer, special condition

03

Invalid merchant/service provider

04

Pickup card

05

Do not honor

06

Error

07

Pick up card, special condition (other than lost/stolen card)

10

Partial approval

11

VIP approval

12

Invalid transacction

13

Invalid amount

14

Invalid account number (no such number)

15

No such issuer

19

Re-enter transaction

21

No action taken

25

Unable to locate record in file, or account number is missing from the inquiry

28

File is temporarily unavailable

30

ERROR EN FORMATO

38

EXCEDE ING.DE PIN

41

Pickup card (lost card)

43

Pickup card (stolen card)

45

NO OPERA EN CUOTAS

46

TARJETA NO VIGENTE

47

PIN REQUERIDO

48

EXCEDE MAX. CUOTAS

49

ERROR FECHA VENCIM.

51

Not sufficient funds

52

No checking account

53

No saving account

54

Expired card

55

Incorrect PIN

56

TARJ. NO HABILITADA

57

Transaction not permitted to cardholder

58

Transaction not allowed at terminal

61

Exceeds withdrawal amount limit (activity amount limit exceeded)

62

Restricted card

63

Security violation

65

Activity count limit exceeded

75

Allowable number of PIN-entry tries exceeded

76

Unable to locate previous message (no match on Retrieval Reference number)

77

Previous message located for a repeat or reversal, butrepeat or reversal data are inconsistent with original message

80

Invalid date (For use in private label card transactions and check acceptance transactions)

81

PIN or CVV cryptographic error found (Used by VIC for error condition found by security module during PIN decryptation/CVV processing

82

Incorrect CVV

83

Unable to verify PIN

85

No reason to decline a request for account number verification or address verification, or CVV2 verification

89

TARJETA INVALIDA

91

Issuer or switch inoperative (stand-in not applicable or available for this transaction)

92

Destination cannot be found for routing

93

Transaction cannot be completed; violation of law

94

NRO. SEC. DUPLICADO

95

RE-TRANSMITIENDO

96

System malfunction/System malfunction or certain field error conditions

1001

Invalid Data sent by Commerce

1002

Invalid Currency for Commerce

1003

Invalid Commerce Code

1004

Duplicated order number

1101

Communication Problem

1102

Processing Problem

1103

Communication Problem

1104

Invalida Data

1105

Flow Control Not Valid

1107

Invalid VCI

1108

Invalid return commerce URL

1114

Card Number dones not belong to selected brand

1115

Reverse rejected

1117

Automatic reverse approved

2003

Action code doesn't exist

2100

Implementor Class not existent

2101

Default Plan Quotas inexistent

2102

Existing BIN for the acquirer but does not have Plan Quotas assigned

2200

Acquirer must need more data sent in the Plug-In

2201

Plan Quotas not sent by Commerce

2202

Duplicated order number

2300

User Cancelled in PASS 1

2301

User Cancelled in PASS 2

2302

User Cancelled in PASS 3

2303

CodigoOperacion Field must not be greater than 12 characters

2304

Commerce not existent

2305

Commerce is not active

2306

Acquirer is not active

2307

Transaction has been processed

2308

Card Brand is not correct

2309

Card Number is not correct

2310

Card Expiry Date is not correct

2311

Card Security Code is not correct

2312

Card Number is not present and is required

2313

Commerce not well configured

2314

Acquirer not well configured

2315

Will not go to authorization due to Pre-Authorization Rules

2316

Transaction has been authorized but Post-Authentication Rules refused it

2317

Transaction has been authorized but has been reversed by Post-Authentication Rules

2318

PurchaseOperationNumber is greater than 8 characters (Maximum for Associated Commerce)

2319

PurchaseOperationNumber is greater than 9 characters

2320

Commerce has not been authorized to send PAN number

2330

PurchaseOperationNumber not numeric.

2400

Transaction is rejected and will not be authorized due to pre-authorization rules

2401

Pre Authentication rules not approved

2402

Post Authenticacion rules not approved

2403

Maximum Monthly accumulated amount has been reached

2404

Maximum Daily accumulated amount has been reached

2405

Maximum Daily order number has been reached

2406

Maximum Monthly order number has been reached

2407

Transaction is rejected and will not be authorized due to post-authorization rules

2408

Transaction is rejected by Cybersource

2409

E-ticket is not valid.

2410

Operation not allowed

2411

Shipper is needed but not found

2412

Shipping amount is not valid

2413

Purchase amount is not valid

2414

Associated Commerce amount is not valid

2415

Purchase Amount and Associated Commerce amount are not valid

2416

Entered Card Number does not comply with Check Digit Algorithm

2500

Invalid amount format

2501

Entered data is too large, please check and try again

2600

Acquirer not existent

2601

Acquirer Keys not existent

2602

Process not existent

2603

Type commerce invalid for operation

2604

Verification not existent

2605

Invalid Data

2606

Verification Invalid

3001

Rejected by Ecommerce rule

3002

Rejected by Ecommerce rule Error

3003

Rejected by Ecommerce rule Comm. Error

4000

Trasaction neither exists nor has authorized state

4001

Execution error in reversal messaging, contact provider

4002

Error in communication with the processor

4003

Error in communication with the processor

4004

Incorrect response from processor

6000

Refund successful

6001

Refund's Request received

6002

Order Number doesn't exist

6003

Order state is not liquidated

6004

Order acquirer is not invalid or not found

6005

Acquirer is not registered or is inactive

6006

Acquirer doesn't manage refund

6007

Acquirer doesn't manage partial refund

6008

Acquirer exceeds maximum number of refunds

6009

Acquirer exceeds time maximum of refund

6010

Amount exceeds the original

6011

Amount is not the same of the original

6012

There is not open lot

6013

Can't register Payment

6014

Data sent are incorrect

6015

Order state null

6020

Liquidation successful

6021

Error in communication with the processor

6022

Error in communication with the processor

6023

Incorrect response from processor

6024

Internal error in the process.

6025

Order is not in a state authorized

6026

Error Operation not permitted

7000

Data sent are incorrect

7001

Acquirer is not registered or is inactive

7002

PGP Keys unregistered

7003

Order is not registered

7004

Reference number is not registered

7005

A general error occured

7006

Authorization process was initiated but was unsuccessful

7007

The authorization is in process

7008

Transaction rejected by timeout

8000

The order must not be null or must be in the authorized

8001

Processor not set to reverse.

8002

Acquirer not existent.

8003

AcquirerHandler not existent.

8004

AcquirerHandler not well configured.

8005

Internal error in the process.

8006

There are problems connecting to VisaNet.

8007

There are problems connecting to Credibanco.

8008

There are problems connecting to STP.

8009

IdAcquirer is required.

8010

IdCommerce is required.

8011

IdProcess is required.

8012

OperationNumber is required.

8013

The order must not be null or must be deposited

8014

Connection error with the processor

8015

Mac code is incorrect

9000

Call error in installments service

9001

Invalid commerce in installments service

9002

Invalid aquirer in installments service

9003

Invalid bin in installments service

9004

Invalid data in installments service

9005

Empty list in installments service

CC

Punto-Web Tarjeta de Crédito Inválida

EC

Punto-Web Error de Criptografía

FI

Punto-Web Fecha Inválida

HI

Punto-Web Hora Inválida

HM

Punto-Web Hash Inválido

IA

Punto-Web Monto Inválido

IC

Punto-Web Cuota Inválida

ID

Punto-Web Diferido Inválido

IM

Punto-Web Moneda Inválida

KD

Punto-Web Llave Denegada

MC

Punto-Web Comercio Inválido

N0

Force STIP

N3

Cash service not available

N4

Cash request exceeds issuer limit

N7

Decline for CVV2 failure

NC

Punto-Web CVC2 Inválido

ND

Punto-Web Sistema No Disponible

NE

Punto-Web Fecha de Expiración Inválida

NR

Punto-Web Número de Referencia Inválido

OC

Punto-Web Orden Cancelada

ON

Punto-Web Clave Dinamica SMS incorrecta

OV

Punto-Web Clave Dinamica SMS vencida

P2

Invalid biller information

P5

PIN Change/Unblock request declined

P6

Unsafe PIN

PD

Punto-Web Permiso Denegado

Q1

Card Authentication failed

R0

Stop Payment Order

R1

Revocation of Authorization Order

R3

Revocation of All Authorizations Order

SM

Punto-Web Secure Code Mensaje

XA

Forward to issuer

XD

Forward to issuer

Z3

Unable to go online; declined